To send us digital files

Posted by on April 4, 2018 in Ask the Expert | Comments Off on To send us digital files

 

Get Digital With Us!

  • Cadent/Aligntech iTero

Are you a Cadent/Aligntech iTero clinician?

To send us files, simply call 1-800-577-8767 and request from customer support that B and M Dental Laboratory, LLC (iTero ID # 12322) be added to your account. When you select the Ship To option on the Rx page, there is a scroll down menu that lists the labs which you have requested be added to your account. From there, select our laboratory to send us the case.

 

  • 3M True Definition

Are you a 3M clinician?

To send us files, please call 3M at 800-634-2249 and select option 3, then option 1. The customer care representative will ask for our lab name (B and M Dental Laboratory) and for you to confirm that our street address is 72 West Main Street and state is New Jersey.  He or she will then set us up in your account and will review with you how to activate us prior to sending the first case.

 

  • Carestream-CS Connect

Are you a Carestream clinician?

You can add us  to your software at the time you want to send a case. After you import the case, on the right side of the screen you will see the “Choose a Laboratory” tab. In the “Email” field, please enter digital@bmdentallab.com and select the okay button.

After you select okay, the next step is to fill out the RX notes, attach extra files if needed, and select the submit button. Once the submit button is selected, the invite message window will pop up and you will be prompted to send an invitation message. Customize your message as desired, then select okay, and we will be sent an invitation to accept your request. Upon our acceptance, the digital scan file will be submitted to us for case manufacture.

Dentist –Laboratories first handshake with CS Connect invitation

 

  • DDX: Digital Dental Exchange